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Pop the Question

  • When is the ideal time to send my invitations?
    Save The Dates: 4 - 6 months before your wedding or event. Invitations: 6 - 8 weeks before your wedding or event. Destination Wedding: At least 3 months before your wedding Tip: For international guests, send the invitation at least 3 months before the wedding date.
  • Which of your invitation packages is right for me?
    Luxe (Bespoke) Package - For couples who desire to have a one-of-a-kind stationery suite, specially created to showcase their vision and style. Wedding Essentials Package - It covers the main essentials you need for your wedding; invitations, program booklets, and details cards; available as a Classic or Grand package. Order your invitations directly from our shop - Select from one of our available invitation designs, customize your paper, print and embellishment selections and place your order.
  • When should I order my invitations? How long until I receive them?
    Note: For our invitations, the timelines are subject to change depending on design complexity and level of customization. Production may take anywhere between 5 - 15 days of production after design and/or sample is approved, and even longer for designs with a uniquely high level of customization. Guideline: Production time refers to the time taken to print and assemble your paper goods. It does NOT include design and review time, as these may depend on a variety of factors like change requests, waiting for feedback and so on.
  • I have seen a design I like, can you copy it?
    MPS works in respect of copyright legislation and will not copy someone else’s design. We can however discuss what it is you like about that design and get inspired by that to create your own.
  • I messed up my quantities, can I order a few more invitations?
    Yes you can. However, we recommend that you order at least 10 extra invitations during booking, to account for last minute changes or any errors that may arise during addressing.
  • How much do invitations cost?
    Many factors can impact the cost of your invitations, such as paper or material, print type, accessories and more. At our studio, our invitations start from Ugx. 15,000 each (Approx. $4)
  • What are the booking and payment terms?
    In order to confirm your booking, a 50% deposit (of the total fee) is required. For Luxe (Bespoke) invitations, an electronically signed design contract is also required to confirm booking. The 50% balance (of the total fee) is due before the items are delivered.
  • What happens if there is an error?
    Kindly double-check and review all the final proofs for any errors before we send them to print. Once you have given your final approval, any errors will be corrected at the couple's expense. However if there is an error on our part, we will do our best to correct the problem.
  • What is your cancellation, return or refund policy?
    Kindly contact us right away if there is a need to cancel your order. We do not offer returns or exchanges due to the personalized nature of the stationery. However if there is an error on our part, we will do our best to correct the problem. Please note that 30% of the initial deposit is non-refundable should you cancel the order once we have already began the design and/or production process. If the project was already at the stage of final production and/or delivery to Client, 100% of the total service fee is non-refundable.
  • What products and services do you offer?
    We are a full-service eco-friendly studio for your wedding and event stationery needs, before, during and after your event. We handle the design and production of your event stationery. Here are some examples of what we offer during each phase: We also have resources to guide you along this journey. Grab our FREE Checklist to see exactly what you will need.
  • What kind of printing options do you offer?
    Digital/Flat Printing: Full color option which is suitable for most designs. It is also the most cost-effective and has the quickest turn-around time. Foiling: Adds a metallic/shiny accent to your design for an elegant look (adds at least 1 week to production time) Letterpress: Uses metal plates to press the ink onto the paper which leaves an impression and texture on the card (adds at least 2 weeks to production time) Kindly get in touch for non-paper invitation options.
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